FAQ
Frequently Asked Questions (FAQ)
When and where do I pay for the Introduction Program?
HvA students: You don't have to worry about the payment at all. HvA will pay it for you and will take care of it. Note: you still have to register in person at the registration day! This is the Tuesday the 24th of August at Oudemanhuispoort 4. Follow the ISN signs inside. Depending on your group number, you have to be there at a specific time. This will be communicated to you later.
UvA students: You will have to pay the €50,- fee in cash or by debit or credit card at the desk during the registration day. There is no option to pay for the Introduction on the ISN website! The registration day is Tuesday the 24th of August at Oudemanhuispoort 4. Follow the ISN signs inside. Depending on your
group number, you have to be there at a specific time. This will be communicated to you later.
Is there a reduced price if I can't participate during the full three days of the program?
HvA students: No. You don't have to worry about this, since you don't have to pay the participation fee.
UvA students: No. Under no circumstances can ISN provide you with a reduction to the participation fee.
The ISN Introduction Program interferes with other obligations that I have. Can I miss out on some activities?
The
Introduction is specifically designed for students who are new to
Amsterdam, and therefore offers a variety of activities to get to know
the city a bit better. During these three days, two students who have
been living in Amsterdam for at least a year, will be assigned to you
as your coaches. Although you will miss out on some great activities
and on the bonding that usually happens between the group members, if
absolutely necessary, you are allowed to fulfill other duties during
these days. Remember to contact your coaches about your time of absence
and contact them when you're done and want to get back.
Does ISN provide a Pick-Up Service?
No, ISN doesn't provide a Pick-Up Service. Our experience is that students are perfectly able to find their way themselves, since it's very easy to get to Amsterdam from the Airport. If you want directions from Schiphol Airport to get to Central Station or to the office of DeKey to pick up your keys, click 'Key Directions' on our website for more information.

